With the number of confirmed cases of COVID-19 rapidly multiplying across the United States, the VetMeasure team wanted to update you as to our plans, remind you of trusted sources of information, and generate ideas on how your veterinary clinic can continue seeing clients during this time.
The VetMeasure team is closely following all information released from the CDC and WHO. We are regularly sanitizing our personal work areas and frequently handled items within the office. Some members of the VetMeasure team are choosing to work from home, and more will transition to working from home if it becomes necessary. All training, meetings, and phone calls would occur as scheduled (with the added bonus of getting to meet a 4-legged VetMeasure team member), and we will continue to check email regularly.
Additionally, the VetMeasure team wanted to remind all veterinarians, veterinary technicians, and other members of the support staff teams that the AVMA has compiled great resources while will aid you in developing a plan for your team, as well as to answer client questions. HERE is a link to this resource. In addition to the AVMA, continue to watch for local updates from your State Veterinarian, and State Veterinary Medical Association.
The VetMeasure team recognizes that your clinic will likely feel the financial effects of COVID-19, so wanted to provide suggestions on how your clinic can adapt to social distancing, beyond increased sanitizing.
- Avoid the waiting room: have patients check in via calling in from the parking lot and send them directly into an examination room. Alternatively, ask that owners remain in their car for the duration of the appointment, and communicate with the owner via phone.
- Telemedicine: Promote your clinic’s current telemedicine program or begin offering a texting or video call service to established patients and clients.
- Home Delivery or Parking-lot pickup: Remind clients of existing options to have food shipped to home, or begin temporarily asking clients to remain in their vehicle so that food, or prescription medications can be brought to their vehicle.
VetMeasure is dedicated to improving the veterinary-patient-client relationship, as well as the human-animal bond. Using our MeasureON! harness can enable at-home monitoring of at-risk patients. Through connecting MeasureON! To the client’s home Wi-Fi network, heart rate, respiratory rate, and temperature data as recorded and immediately available to view online and via the VetMeasure app.